Digital Inclusion in New Zealand: Assessing Government policy approaches and initiatives (April 2017)
This study by Ms. Catherine Soper for the Innovation Partnership was co-funded by a Google Fellowship. It reviews a range of digital inclusion strategies in the United Kingdom, Finland, Singapore and Australia, identifies lessons for New Zealand, and recommends actions to “ensure New Zealanders have the skills required to fully participate and benefit in a digital economy”, supporting the New Zealand Government’s vision/goal of “Ensuring all New Zealanders can fully participate in the digital world to realise the educational, economic and social benefits of ICT.”
- Innovation Partnership news release (on Scoop)
- Soper_2017_Digital_Inclusion_Summary_Report (PDF, 1.3 MB, on Innovation Partnership website)
The authors interviewed over 50 participants in the Computers in Homes refugee programme, and identified 5 ways that ICT enabled capabilities contribute to social inclusion. They conclude that all social inclusion policies and programmes need to include ICT to build these capabilities.
- 20/20 review and summary of ‘ICT and social inclusion of refugees’ report
- ‘Information and Communication Technology and the Social Inclusion of Refugees’, Antonio Díaz Andrade and Bill Doolin, AUT (MIS Quarterly -charges apply)
The Office of the Privacy Commissioner’s ‘Privacy Concerns and Sharing Data’ survey, conducted by UMR Research.
- Main points of the report, and round up of privacy protection tools and training (20/20 article)
- Read the full OPC press release and ‘Privacy Concerns and Sharing Data’ survey report on www.privacy.org.nz
Research in five digitally advanced European countries show that people routinely overestimate their digital workplace competency.
- Introduction to the ECDL research and summary of costs of workplace IT ignorance from ICDL Asia (20/20 article, ICDL website)
- Perception and Reality: Measuring Digital Skills in Europe (ECDL website)
A study of digital inclusion organisations in the USA, by Dr. Colin Rhinesmith (University of Oklahoma) and the Benton Foundation, identifies four essential activities for digital inclusion:
- Providing low-cost broadband: Cost continues to be a major barrier: address “ability to pay” rather than “willingness to pay
- Connecting digital literacy training with relevant content and services
- Making low-cost computers available: Low-cost/free computers just as important as low-cost/free Internet
- Operating public access computing centers
- 20/20 analysis of mapping to proven approaches in NZ with 20/20 programmes and initiatives.
- Four Essentials for Digital Inclusion Efforts, Dr. Rhinesmith’s introduction to his research on www.benton.org.
- Download Digital Inclusion and Meaningful Broadband Adoption Initiatives (pdf, 820 KB)
This OECD report examines students’ access to and use of ICT devices, and explores how schools are integrating ICT into students’ learning experiences. The report discusses differences – the “digital divide” – related to students’ socio-economic status, gender, location, and school.
- 20/20 analysis of ‘Students, Computers and Learning – Making the Connection’ and how it relates to NZ
- Read ‘Students, Computers and Learning – Making the Connection’ on OECD website
The fifth World Internet Project NZ survey was conducted in late 2015 by the Institute of Culture, Discourse & Communication, AUT University, with funding from the Ministry of Business, Innovation and Employment, InternetNZ and Buzz Channel Marketing.
The report said “The digital divide still persists” and “as the availability and use of the internet spreads ever more widely across society, the social cost for the minority who remain on the wrong side of the digital divide keeps on climbing”.
The fourth World Internet Project NZ survey was conducted and completed in 2013 by the Institute of Culture, Discourse & Communication, AUT University.
Academic research from AUT supports the effectiveness of the 20/20 Refugee programme’s approach: “ICT becomes a means that allow individuals to live the lives that they value”.
- The Rear-view Mirror and the Periscope: the Meaning of Computer Mediated Information for Refugees, Antonio Díaz Andrade, Auckland University of Technology, 2013, (299 KB pdf)
- Computer-mediated information and communication practices of resettled refugees in New Zealand, Antonio Díaz Andrade and Bill Doolin, Auckland University of Technology, 2014, (455 KB pdf)
The 20/20 Trust commissioned Statistics New Zealand to undertake further analysis of the 2013 Census data to get an accurate count of the number and regional distribution of households with school-aged children who do not have access to the internet.
This shows a total of 62,199 New Zealand households with school-aged children who do not have access to the internet. Of these 20,430 (33%) are in Auckland.
Nationally, 15% of households with school-aged children do not have internet access.
Regionally Kawerau (43%), Opotiki (42%) and Wairoa (40%) have the highest percentages.
In Auckland, Mangere-Otahuhu and Otara-Papatoetoe both have 37% with no access.
The results are detailed in the following files for households with school-aged children.
You can download the spreadsheet files for your own analysis – most have multiple data sheets:
- Households with school-aged children without internet access (.xls)
- Digital Disconnect for Auckland Local Boards for households with school-aged children (.xls)
- Ethnicity of households with school-aged children (.xls)
View key data as PDF
The key data sheet from each spreadsheet can also be viewed online as a PDF:
- Households with school-aged children without internet access (.pdf)
- Digital Disconnect for Auckland Local Boards for households with school-aged children (.pdf)
- Ethnicity of households with school-aged children (.pdf)
The report contains 48 baseline recommendations, notes that the education sector is changing significantly as result of new technologies and the internet, and concludes that significant change is required across government if our learners and teachers are to take full advantage of digital learning resources available.
- Download NZ Government Education and Science Committee report (pdf, December 2012) from www.parliament.nz
Improving Participation, Retention & Progression of Maori Tertiary Learners in the Whanganui Region (June 2009)
This action research project by Gail Harrison & Whanganui Learning Centre investigated how two Private Training Establishments could improve the participation, retention and progression of Maori Tertiary Learners in the Whanganui Region. The paper identifies ICT as a key driver and cited Computers in Homes and Stepping Up. Penny Robinson’s literature research paper on the issue is also included.
- ‘Improving Participation, Retention & Progression of Maori Tertiary Learners in the Whanganui Region’ on AKO Aotearoa website
- New Zealand Internet Research in the Social Sciences: a listing of recent studies (PDF) from the AUT World Internet Project Publications page.
- Information and Communications Technology (ICT) research from Community Research, ‘Aotearoa’s most comprehensive collection of community-driven research.
- Digital Literacy research from Go ON UK, a cross-sector digital skills charity: The facts, stats and research on digital skills, digital inclusion and beyond