Our Team

Dr Warren Williams – Chief Executive

Ko Tūhoe, ko Waikato ōku iwi
Ko Te Urewera, Ko Ngāti Māhanga ōku hapū
Ko Te Tōtara, Ko Te Papa-o-Rotu ōku marae
Ko Warren Williams tōku ingoa

Warren has extensive experience in IT, business and tertiary education spanning more than 25 years. He has held executive and senior management roles, and is active in tribal and community-level groups. He has a PhD in Strategic Management where his thesis was on increasing Māori participation within the IT industry, as well as an MBA with a focus on leadership.

Warren is passionate about empowering people through education and technology, underpinned by evidence-based research, with a learner/community-centric focus.


Shona Te Huki – Programmes Manager

Shona has worked with the Trust since 2013 delivering the Computers in Homes programme in the Manawatu/Horowhenua region then progressing into a management role for the Central North Island in 2017 as well as becoming the National Refugee Connect Manager that same year.

Shona has a background of working in the Social Services sector and has a passion for working alongside families who are wanting to develop digital literacy confidence and competency to become more engaged with the digital world.

Shona works with communities, partners, stakeholders, families and individuals to promote, create and deliver digital programmes that  contribute to well-being.


Isabella Hormes – Programmes Manager

Isabella joined the team in 2020 and has been working in the education industry for more than 14 years.

She has a Bachelor of Commerce and a Bachelor of Arts from The University of Auckland, specialising in Marketing, Management and Information Systems.

Isabella believes that everyone in Aotearoa should have equitable opportunities to participate in society using digital technologies.


Seraphim Bernus – Programmes Support and Compliance Officer

Born in France, Seraphim has been living in Aotearoa since 2008 and is a proud New Zealand citizen.

Seraphim joined the 20/20 Trust team in 2019 as Office Manager. She brings a wealth of knowledge to the team with her vast experience in both the international corporate and public sectors. Her current role involves providing administrative support to all 20/20 Trust programmes and programme team members and she is the first point of contact for 20/20 Trrust external enquiries.

Seraphim is passionate about diversity and the wisdom of all cultures. She is studying Te Reo Māori. Seraphim is an avid musician and continues to support her local community by being a Support Worker for the elderly and for people with intellectual disabilities.


Denise Proctor – Programme Coordinator

Ki te taha toku papa
Ko Ongaro toku maunga
Ko Rotokakahi te awa
Ko Ngatokimatawhaorua te waka
Ko Te Rarawa te iwi
Ko Te Uri o Tai te hapu<
Ko Morehu me Nga hau e wha oku marae
Ki te taha toku mama
Ko Niuean ahau
Ko Denise Proctor toku ingoa

Denise is the current chair of the Board of Trustees at Pukekohe North School and a member of the Board of Trustees at Pukekohe High School. She is a committee member at Nga Hau e wha marae ki Pukekohe and is involved in the local rugby league, softball and waka ama sports clubs.

Denise has raised six mokopuna for the last 16 years and became involved in the 20/20 Trust Computers in Homes Programme in 2009 because she could see the benefits of having access to technology in the home for her mokopuna and  whānau. In 2014, Denise became a trainer for Computers and homes in the Franklin area and has continued to work with 20/20 Trust as a Coordinator for the Family Connect digital literacy programme.


Faava Fa’avae – Programme CoordinatorFaava Fa’avae

Faava has worked with the Trust since 2016, firstly as a Facilitator, then in 2020 as Programme Support and in 2022 has joined our team as a Programme Coordinator.

Faava says that being a facilitator has opened up her eyes to how important digital inclusion is for all New Zealanders—as we all know today’s world is fully digital.

Faava says: “It warms my heart to see our elderly mamas and papas get a feel of the digital world. For many, our programmes have given them the space to re-engage with family overseas,  especially with the current pandemic, keeping in touch online with whanau/aiga is very important.”

Faava is a mother of three and says her biggest motivation to strive for greatness are her three boys. As a Programme Coordinator, Faava will work with the Auckland community to promote, create, and deliver Digital Inclusion.


Jane Manu Autagavaia – Programme Coordinator

Malo e Lelei

Jane is of Tongan decent born and raised in Aotearoa. She started her journey with 20/20 Trust as a Programme Coordinator in March 2021.

Her previous role was as an airline long-haul Flight Attendant for 20 years. She has a Bachelor of Science in Geography from the University of Auckland and notes that since then technology and devices have evolved and advanced.

Her passion is to help our community improve its digital literacy and wellbeing.  This is what drives her.


Janine Lonergan – Programme Coordinator 

Janine comes from a background of school administration where she saw first-hand the growing effect the digital divide was having on both old and young. She is very family orientated, being a mother of 3 and a grandmother of 4.

Janine joined 20/20 Trust in 2005, when she launched Computer in Homes in Herekino in the Far North. After spending 4 years working with schools from Rawene to Te Hapua, she moved to Dunedin and launched the programme in Otago in 2010.

Janine works with communities, partners, stakeholders, families and individuals to promote, create and deliver Digital Inclusion programmes contributing positively to well-being outcomes for all people living in New Zealand.


Tuiara Pekepo-Tevaga – Programme Coordinator

Tuiara is a New Zealand born Cook Island Maori, who is very passionate about whanau, our culture, and keeping our people thriving in all aspects of life.

She is a mother of seven beautiful humans, and a grandmother to two beautiful girls who are very much a part of her everyday life and they hold Grandma’s heart in the palms of their hands.

Tuiara has worked in the health and fitness industry as a Personal Trainer, and Personal Development Coach for over 18 years, and it’s still a huge passion of hers, and a big part of her whānau’s life.

Tuiara came joined the 20/20 Trust team in July 2021 as a Facilitator and as of February 2022 she became the Progamme Coordinator for the Central North Island.

She is forever grateful to be a part of our kaupapa and team.


Graeme Gibb – Technical Coordinator

Graeme is an experienced technician who has worked for some years providing technical support for 20/20 Trust families across Auckland.

Graeme coordinates technical support for staff and learners throughout the country using our 0800 tech support helpline and our technical support job management software.

He also provides support for learners with internet options, explaining how to access services and assists with modem installation and solving issues that learners may have relating to digital technology device support and internet connectivity.

Graeme creates our online registration systems and looks after our learner database systems.


David Barrow – Communications Coordinator

David is an experienced and valued communications professional, with over 30 years experience and involvement in both central government and community and voluntary sector communications. He has had a variety of roles managing communications and information technology and is passionate about digital communications as a key tool nowadays for any organisation.

David sees his role with the Trust as one where he can actively focus on digital proficiency, access, and usage throughout our communities and he is a strong believer in bringing training and skill development opportunities to people in communities to ensure digital inclusion for all New Zealanders.

David has also been involved in promoting access to and the value of public libraries to our communities and has previously worked extensively in the community and voluntary sector advocating for and advancing better use of technology and improved communications capability for community organisations – both large and small.

David joined the 20/20 Board originally in 2011 as a Trustee.  He has previously served as Chair (in 2018) and as Treasurer (in 2016 and from 2021-2022) until joining the 20/20 staff team in March 2022.


Anna Phipps – Accounts Executive

Anna joined the team in May 2017 and provides Business Support Services to ensure the smooth operation of the Trust. Anna assists with all budgeting, financial reporting and processes all accounts related materials. Anna has done extensive work on our procedural documentation and policy work.