Our Team

Management Team

Laurence Millar – interim Executive Director

Laurence Millar - ChairLaurence, the Chair of the Board of the 20/20 Trust for several years, has stepped down temporarily as Chair to serve as interim Executive Director of the 20/20 Trust.

Laurence is an independent advisor in the use of ICT by governments. His career has included work in the public and private sector, in the UK, USA, Europe, Asia, Australia and New Zealand.

From 2004, he led the New Zealand e-government programme providing leadership in strategy and policy, establishing a foundation of shared infrastructure, and maintaining oversight of government ICT investment; he finished in the role of NZ Government CIO on 1 May 2009. Since then, he has provided ICT advice to governments in the Middle East, Europe and Asia.

In the New Zealand education sector, he worked as a strategic advisor to Broadband in Schools programme, which led to the establishment of N4L Ltd, and as independent expert advisor to the Parliament Select Committee inquiry into 21st century learning environment and digital literacy.

He is married with four adult children. He became a trustee in 2009, because he feels there is a critical need for stronger leadership for the use of ICT by all New Zealanders, and that 20/20 Trust is well placed to provide that leadership.  Laurence also stepped down temporarily as Chair to serve as interim Executive Director of the 20/20 Trust in 2016.

Laurence Zwimpfer - Contracts DirectorLaurence Zwimpfer – National Operations and Development Manager

Laurence runs a private company specialising in the use of information and communication technologies in education. Since 1997 he has provided consulting and project management services to the Ministry of Education and other government and private sector organisations. Prior to that he worked in a business development role at Telecom New Zealand, where he supported education institutions and businesses that were interested in exploring the effective use of ICTs.

Laurence was a 20/20 trustee from 1997 until 2009, including chair from 1998 – 2000. From 2009 he contracted to the Trust in the role of Contracts Director and since 2016 he has been Operations Manager. In 2011 Laurence was made a Member NZ Order of Merit, for services to information technology, notably 20/20 programmes.

Anna Phipps - Business Services ManagerAnna Phipps – Business Services Manager

Anna joined the team in May 2017 in the new role of Business Services Manager. This is a key role in the evolution of the Trust and will make a significant contribution to improved organisational effectiveness and increased capability as we focus on strengthening the development of digital skills across the country.

The Business Services Manager is accountable for driving day to day operational excellence across the Trust, the management of business services and systems.

Anna has a strong understanding of leadership, policy, governance matters and financial management gained within the not-for-profit sector. Her previous role was in the New Zealand Medical Association where she was a key contributor to the development of strategies that enhanced the performance of the Association and ensured its on-going sustainability.

June Robinson, ICDL/KiwiSkills ManagerJune Robinson, ICDL/KiwiSkills Manager

June manages the ICDL/KiwiSkills programme and team in NZ. Prior to joining the 2020 Trust June worked as Partnership & Development Manager for a charity that positively impacts youth employment in NZ.

June has extensive experience in the third sector as well as commercial enterprises. Her areas of expertise are in business and partnership development, sales management, process improvement and corporate social responsibility.

Shona Te HukiShona Te Huki – National Refugee Connect Manager

In January 2017 Shona became the National Refugee Connect Manager for 20/20 Trust.

Shona has worked with the Trust since 2013 in her ongoing role of Regional Coordinator for the Manawatu/Horowhenua regions.

Shona has background in working on the Social Services sector and has a passion for working alongside families who are wanting to upskill in digital literacy to become more engaged in the digital world.

Sue Kini, Stepping UP Product ManagerSue Kini – Northern Area Manager/Stepping UP Manager

Sue Kini has been involved with the 20/20 Trust since July 2009.  Initially Sue was the Computers in Homes Regional Coordinator for Northland, in 2015 she became the Stepping UP Product Manager and in 2017 Northern Area Manager, which she now manages alongside her coordinator role.

Sue has a background in computer training, working for a PTE for five years before going into business for herself as a one-on-one computer trainer contracting to several different organisations.

Her enthusiasm for adult digital literacy does not waver and she says her work for the Trust has provided her with her best job satisfaction ever.

Sue West – Auckland Area Manager

Sue West provides leadership in responding to digital inequality in Auckland. 20/20 Trust continues to build capacity and focus on addressing the challenges of digital inclusion in Auckland.  Approximately 34% of New Zealanders live in Auckland and close to 60% of schools in Auckland are rated by the Ministry of Education as Decile One.

Over the last year, 20/20 Trust has significantly increased the number of families and learners in Auckland that participate in our digital inclusion programmes. Sue’s extensive knowledge and networks enable us to work with key stakeholders and partners across the city and region.

Sue is a digital education professional with more than 25 years’ experience, and previously was Market Development and Digital Manager for Coastguard Boating Education, eLearning Contract Coordinator at the University of Auckland and eLearning Manager at Learning Network NZ (formally West Auckland Education Centre). She has created and managed successful eLearning projects across the early childhood, primary and tertiary education sectors.

Programme Delivery and Support – National Team


""Bill Dashfield – Systems Support and Development

Bill Dashfield manages the 20/20 Trust’s websites and internal systems. He has overall responsibility for their quality, usability, development and technical support, and supports and mentors 20/20’s distributed team of content owners. He is enthusiastic about digital inclusion and the value of the web and Cloud applications to community and voluntary organisations and a co-organiser of Net2 Wellington.

Bill worked in the IT industry in programming, customer support, training, marketing and media relations; he has managed and developed commercial and community websites since the start of the web.

From 1996-2003 Bill was a 20/20 Trustee, before stepping down to manage Community Net Aotearoa and advise on community aspects of the Government’s Digital Strategy, as well as community ICT research and web accessibility and usability.

Karin Elliott, ICDL/KiwiSkills Programme Coordinator

Karin Elliott, ICDL Programme CoordinatorKarin has supported the ICDL/KiwiSkills programme and team in NZ since 2014. Collectively our team have a wealth of knowledge, skills and experience to offer our clients and effectively manage the New Zealand ICDL and KiwiSkills programmes. We are passionate about people realising their full potential and being able to fully participate in the digital world.

She manages the online training and testing tools for and associated databases for ICDL, provides technical support, advice and training to the 20/20 Trust’s many ICDL training partners and Authorised Test Centres in New Zealand.

Kristina Parbhu – Kristina ParbhuNational Client Services Coordinator

Kristina Parbhu was recommended to us from the Turangi Computers in Homes project and joined the 20/20 Trust in February 2014; after returning home to Wellington.   Employed as the Computer Technician at Tongariro School for 5 years, Kristina had the opportunity to champion and support their Computers in Homes intake; training and graduating 18 families in basic desktop computing.

Kristina now manages ongoing support for families in current 20/20 programmes including Spark Jump, Refugee Connect and Computers in Homes

Programme Delivery and Support – Auckland

Denise Proctor –  Project Coordinator Auckland

Maria Green – Project Coordinator Auckland

In March 2017, Sue West, 20/20 Auckland Manager, announced the appointment of Maria Green as Project Coordinator to further increase the 20/20 Trust’s capacity to address the challenges of digital inclusion in Auckland.

“Maria brings a range of valuable skills and experience to the team. With a background in Sociology and Management, Maria strengthens and contributes to the growth in Auckland as the team responds and adapts to the growing needs of the region.”

Graeme Gibbs – Technical Support, Auckland

Programme Delivery and Support – Regional Teams

The ongoing success of the 20/20 Trust’s digital literacy programmes relies on both government support and partnerships with local communities. The regional coordinators and their local steering committees play an absolutely critical role in managing the roll out of Computers in Homes and other programmes in their regions. The results achieved are a tribute to their efforts and commitment to the programme.

The 20/20 Trust is fortunate to have a team of exceptional regional coordinators, built and developed over the years. They provide the energy to drive the programmes in their local areas, supported by the national team and delivery partners. Contact details for the regional teams are here.

20/20 Trust Regional Coordinators and National Team, Wellington CiH Hui 25/5/2106
20/20 Trust Regional Coordinators and National Team, Wellington May 2016