Our Team

Management Team

Laurence Millar – interim Executive Director

Laurence MillarLaurence, the Chair of the Board of the 20/20 Trust for several years, has stepped down as Chair to serve as interim Executive Director of the 20/20 Trust.

Laurence is an independent advisor in the use of ICT by governments. His career has included work in the public and private sector, in the UK, USA, Europe, Asia, Australia and New Zealand.

From 2004, he led the New Zealand e-government programme providing leadership in strategy and policy, establishing a foundation of shared infrastructure, and maintaining oversight of government ICT investment; he finished in the role of NZ Government CIO on 1 May 2009. Since then, he has provided ICT advice to governments in the Middle East, Europe and Asia.

In the New Zealand education sector, he worked as a strategic advisor to Broadband in Schools programme, which led to the establishment of N4L Ltd, and as independent expert advisor to the Parliament Select Committee inquiry into 21st century learning environment and digital literacy.

Laurence became a trustee in 2009, because he feels there is a critical need for stronger leadership for the use of ICT by all New Zealanders, and that 20/20 Trust is well placed to provide that leadership.  Laurence also stepped down temporarily as Chair to serve as interim Executive Director of the 20/20 Trust in 2016.


Shona Te HukiShona Te Huki – National Manager, Refugee Connect and Computers in Homes Connect

Shona has worked with the Trust since 2013 delivering the Computers in Homes programme in the Manawatu/Horowhenua region then progressing into a management role for the Central North Island in 2017 as well as becoming the National Refugee Connect Manager that same year.

Shona has a background of working in the Social Services sector and has a passion for working alongside families who are wanting to upskill in digital literacy to become more engaged in the digital world.

Shona works with communities, partners, stakeholders, families and individuals to promote, create and deliver digital programmes that can contribute in a positive way so all New Zealanders can fully participate in the digital world.


Sue West – Auckland Area Manager

Sue West provides leadership in responding to digital inequality in Auckland. 20/20 Trust continues to build capacity and focus on addressing the challenges of digital inclusion in Auckland where approximately 34% of New Zealanders live.

Sue leads the Auckland team and has significantly increased the number of families and learners in Auckland participating in 20/20 Trust digital inclusion programmes. Sue’s extensive knowledge and networks enable 20/20 Trust to work with key stakeholders and partners across the city and region.

Sue is a digital education professional with more than 25 years’ experience. Her previous roles include Market Development and Digital Manager for Coastguard Boating Education, eLearning Contract Coordinator at the University of Auckland and eLearning Manager at Learning Network NZ. She has created and managed award winning eLearning projects across the early childhood, primary and tertiary education sectors.


Programme Delivery and Support –  Family Connect

Denise Proctor – Project Coordinator AucklandDenise Proctor - Project Coordinator Auckland

Ki te taha toku papa
Ko Ongaro toku maunga
Ko Rotokakahi te awa
Ko Ngatokimatawhaorua te waka

Ko Te Rarawa te iwi

Ko Te Uri o Tai te hapu
Ko Morehu me Nga hau e wha oku marae
Ki te taha toku mama
Ko Niuean ahau

Ko Denise Proctor toku ingoa

Denise is the current chair of the Board of Trustees at Pukekohe North School and a member of the Board of Trustees at Pukekohe High School. She is a committee member at Nga Hau e wha marae ki Pukekohe and is involved in the local rugby league, softball and waka ama sports clubs.

Denise has raised six mokopuna for the last 16 years and became involved in the 20/20 Trust Computers in Homes programme in 2009 because she could see the benefits of having access to technology in the home for her mokopuna and  whanau. In 2014, Denise became a trainer for Computers and homes in the Franklin area and has continued to work with 20/20 Trust as a Coordinator for the Family Connect digital literacy programme.

Romana Fetu – Project Coordinator AucklandRomana Fetu – Project Coordinator Auckland

Romana Autagavaia-Fetu is a proud New Zealand born Samoan from South Auckland. A daughter, sister, wife and a mother to 3 young children. She has worked in Education for over 10 years, and is passionate about serving and making a difference in the lives of our communities. Growing up in the church she has a heart to serve and working alongside the youth, our Pacific Island Leaders of Tomorrow.

Over the years Romana has been an active member of her church and youth group, and continues to serve where she can. She believes everyone can succeed they just need to try and keep trying. When given the opportunity and the right support anything is possible. Romana is a believer of the Samoan proverb “ O le ala I le Pule o le Tautua” which is “The Pathway to leadership is thru service” and by serving others, we can create a meaningful path to success.

Graeme Gibb – Technical Support AucklandGraeme Gibb – Technical Support Auckland

Graeme is an experienced technician who has worked for 4 years providing technical support for 20/20 Trust families across Auckland.

Learners appreciate his work, which includes talking to and supporting classes and visiting homes to assist with devices or internet connections.


Anna Phipps – Business Services

Anna joined the team in May 2017 and provides Business Support Services to ensure the smooth operation of the Trust.