Our Team

Management Team

Sue West – Executive Director

Sue West took up the role of Executive Director on 1 October 2019; she was previously Auckland Area Manager for 20/20 Trust., providing leadership of our programmes in Auckland.

Under Sue’s leadership, the Auckland team the number of families and learners in Auckland participating in 20/20 Trust digital inclusion programmes increased significantly. Sue’s extensive knowledge and networks enable 20/20 Trust to work with key stakeholders and partners across the city and region.

Sue is a digital education professional with more than 25 years’ experience. Her previous roles include Market Development and Digital Manager for Coastguard Boating Education, eLearning Contract Coordinator at the University of Auckland and eLearning Manager at Learning Network NZ. She has created and managed award winning eLearning projects across the early childhood, primary and tertiary education sectors.

Shona Te HukiShona Te Huki – National Manager, Refugee Connect and Computers in Homes Connect

Shona has worked with the Trust since 2013 delivering the Computers in Homes programme in the Manawatu/Horowhenua region then progressing into a management role for the Central North Island in 2017 as well as becoming the National Refugee Connect Manager that same year.

Shona has a background of working in the Social Services sector and has a passion for working alongside families who are wanting to upskill in digital literacy to become more engaged in the digital world.

Shona works with communities, partners, stakeholders, families and individuals to promote, create and deliver digital programmes that can contribute in a positive way so all New Zealanders can fully participate in the digital world.


Programme Delivery and Support –  Family Connect

Denise Proctor – Project Coordinator AucklandDenise Proctor - Project Coordinator Auckland

Ki te taha toku papa
Ko Ongaro toku maunga
Ko Rotokakahi te awa
Ko Ngatokimatawhaorua te waka

Ko Te Rarawa te iwi

Ko Te Uri o Tai te hapu
Ko Morehu me Nga hau e wha oku marae
Ki te taha toku mama
Ko Niuean ahau

Ko Denise Proctor toku ingoa

Denise is the current chair of the Board of Trustees at Pukekohe North School and a member of the Board of Trustees at Pukekohe High School. She is a committee member at Nga Hau e wha marae ki Pukekohe and is involved in the local rugby league, softball and waka ama sports clubs.

Denise has raised six mokopuna for the last 16 years and became involved in the 20/20 Trust Computers in Homes programme in 2009 because she could see the benefits of having access to technology in the home for her mokopuna and  whanau. In 2014, Denise became a trainer for Computers and homes in the Franklin area and has continued to work with 20/20 Trust as a Coordinator for the Family Connect digital literacy programme.

Romana Fetu – Project Coordinator AucklandRomana Fetu – Project Coordinator Auckland

Romana Autagavaia-Fetu is a proud New Zealand born Samoan from South Auckland. A daughter, sister, wife and a mother to 3 young children. She has worked in Education for over 10 years, and is passionate about serving and making a difference in the lives of our communities. Growing up in the church she has a heart to serve and working alongside the youth, our Pacific Island Leaders of Tomorrow.

Over the years Romana has been an active member of her church and youth group, and continues to serve where she can. She believes everyone can succeed they just need to try and keep trying. When given the opportunity and the right support anything is possible. Romana is a believer of the Samoan proverb “ O le ala I le Pule o le Tautua” which is “The Pathway to leadership is thru service” and by serving others, we can create a meaningful path to success.

Graeme Gibb – Technical Support AucklandGraeme Gibb – Technical Support Auckland

Graeme is an experienced technician who has worked for 4 years providing technical support for 20/20 Trust families across Auckland.

Learners appreciate his work, which includes talking to and supporting classes and visiting homes to assist with devices or internet connections.


Programme Delivery and Support – Computers in Homes Connect

Sue Davidson – Project Coordinator ChristchurchSue Davidson

Sue Davidson has been associated with 20/20 Trust for over ten years and prior to that, was involved with the integration of ICT into teaching and learning within the education sector. Digital Literacy is a necessity. Those without devices and/or knowledge can become isolated and mystified.

Sue is passionate about working within communities to enable people to flourish and find their way in life. She is acutely aware  that hauora (health and wellbeing) is strategic in enabling people and communities to function and flourish – a fact of life for many in Christchurch since the earthquakes in 2011/12.

Janine Lonergan – Project Coordinator DunedinJanine Lonergan

Janine joined 20/20 Trust in 2005, when she launched Computer in Homes in Herekino in the Far North. After spending 4 years working with schools from Rawene to Te Hapua, she moved to Dunedin and launched the programme in Otago in 2010.

Janine comes from a background of School Administration where she saw first hand the growing effect the Digital Divide was having on both old and young. She is very family orientated, being a mother of 3 and a grand mother of 4.

Janine works with communities, partners, stakeholders, families and individuals to promote, create and deliver digital programmes that can contribute in a positive way so all New Zealanders can fully participate in the digital world.

Janet Te Rore – Project Coordinator Te Tai TokerauJanet Te Rore

Janet is the Manager and Founder of Te Roroa Learning Assistance, Dargaville. She is an experienced educator and a national trainer/facilitator for Literacy Aotearoa, delivering their adult literacy and numeracy tutor qualifications and  for ACE Aotearoa delivering their ACE Teaching Standards workshops nationwide.

She has worked with Ako Aotearoa to facilitate their He Taunga Waka professional development for tutors and others teaching and working with Māori.

Janet has also held a ministerial appointment to the governing council of Northland Polytechnic (now Northtec) Whangārei.

She received her B.Ed. (primary) in 2005 from Auckland University and has teaching experience ranging from mainstream primary to alternative education in high school environments and polytechnics.

Janet is passionate about education and providing learning and tuition that helps to improve and transform the lives of learners. She is a self-confessed lifelong learner.

Shona Te Huki – Project Coordinator Taranaki and Manawatu/Horowhenua

Anna Phipps – Business ServicesAnna Phipps

Anna joined the team in May 2017 and provides Business Support Services to ensure the smooth operation of the Trust.