New computer skills help Auckland mum get job

Linda speaks at her Auckland Graduation

As the 20/20 Trust’s Computers on Homes programme in its current form ends, we tell the stories of some of the 19,000 participants, and see the outcome of participation for them. Today, an Auckland mum talks about her involvement and how it helped.

I was a little bit lost

“Before I graduated from Computers in Homes I had been off work for approximately two years. I was not in a good space; I had lost my mojo (motivation) and was a little bit lost. One of the mothers at my son’s school said that she had just completed the CiH course and she highly recommended me to do it.”

That definitely got my attention!

“I said to her I usually use the library computer if I need to print anything out. My friend advised me that once you complete the course you receive a free computer or laptop. Well that definitely got my attention! Okay tell me more I replied. You had to do a certain amount of hours and a tutor would be available to guide you along. There were small groups of six and alternative days to complete the tasks. What impressed me was the fact that we were all on the same level of understanding and we were all determined to get a free computer”

We put what we learnt into practice

“I did not expect a wonderful graduation with a lovely certificate plus a free computer at the end of the course.

“We also had to complete a Powerpoint presentation to everyone that was present at the graduation. Some of the presentations were awesome; they showed that we actually listened to the tutor and put what we learnt into practice. That was pretty kool.

Confident on the computer

“I am a lot more confident on the computer now. However my son Sefa who is seven years old still knows more than me – ha! We all use the computer; we have individual desktops with our own passwords. Of course I know Sefa’s password. My husband uses the internet for Trademe and Facebook. I use the computer for mostly everything. Sefa uses the computer for educational games that are fun and can hold his attention span.

Finding a job

“Lastly, I used the internet to find me a job as a Financial Mentor and I also used the CiH certificate at the job interview because the question they asked was what have you been doing for the past two years? I was able to tell them that I was in the Computers in Homes course and I completed and received a certificate for it.”

“I started work on the 5th December 2016 and I thoroughly enjoy it. Thank you Computers in Homes for your support, working in schools and the community to provide a better lifestyle for my family and myself.”

“See ya”


More information: Digital Inclusion beyond Computers in Homes

Linda is a recent graduate of the 20/20 Trust’s national Computers in Homes programme. Since 2001, the programme has helped more than 19,000 families build digital skills and confidence, connect to the internet and participate more fully in the digital world. In May 2016, the government advised that funding of the programme in its present form would not continue after 30 June 2017. (See New Zealand’s Digital Inclusion Challenge: Beyond Computers in Homes)

We have prepared for this transition and our view of the future for digital inclusion in New Zealand, whilst continuing our discussions with government and others to secure funding for programmes that increase digital inclusion in digitally disadvantaged communities, using our know-how and experience to support other organisations to meet the needs of these communities.

20/20 Trust has a unique national network, know-how and experience to help people connect to the digital world, creating better outcomes in education, health, employment and social justice. We work with established organisations to ensure our digital literacy programmes are shaped to meet local needs and are delivered by trusted people working for trusted organisations.

Over the last 12 months, we have modularised our digital inclusion programmes to enable them to be delivered in different combinations in response to the needs of individual communities. The three core components – access to a digital device, internet connection and skills/confidence building – have been specified and we have run several pilots using individual components. Our current programmes now use this modular approach.

Our new approach retains the core elements of Computers in Homes that have worked well in the past – local community engagement and building digital confidence – and offers greater flexibility in how the needs of specific communities are met. We want to continue offering our community-based programmes until New Zealand is a truly digital society and economy. We are hopeful that the government will recognise the value of further investment to achieve economic and social outcomes.